Worker Treatment

According to a 2014 Gallup poll, only 31.5% of US workers were engaged in their jobs. What does it take to foster a great workplace? And why does it matter?

Employees want safe work environments, where they and their colleagues are treated fairly and with respect when it comes to hiring, promotions, and day-to-day activities.


Components

Following are Components that Americans said were important in defining fair pay and benefits, and how we are measuring corporate performance for each of them. Click on the metrics for more detail on the definition of each component and the metrics used to rank them.


Provides a Safe Workplace

Is it safe to go to work? According to our 2015 Survey, 97% of respondents felt that providing a safe work environment was important in measuring JUST worker treatment.

Total Recordable Incident Rate

The total number of recordable incidents, per 200,000 hours worked (equivalent to 100 FTE employees annually).

Data Source(s): Bloomberg
Metric Type: Performance
Geography: Global
Unit of Measurement: Incidents per 100 FTE employees annually

Commitment to Ensuring a Safe Workplace

Commitment to ensuring a safe workplace, comprising assessments of whether the company:

  1. has a policy to improve employee health & safety within the company and its supply chain;
  2. has a policy to improve employee health & safety;
  3. has an employee health & safety team;
  4. trains its executives or key employees on health & safety; and
  5. has health & safety management systems in place like the OHSAS 18001 (Occupation Health & Safety Management System).

Each of these five data points awarded a value of 2 if TRUE and summed.

Data Source(s): ASSET4
Metric Type: Management
Geography: US
Unit of Measurement: Score (0-10)

Controversies In Workplace Safety

Description: Number of severe and very severe cases (major scandals or systematic risk incidents) in influential and highly influential news sources occurring in the US over the past three years that pertain to occupational health and safety issues.

Data Source(s): RepRisk
Metric Type: Controversy
Geography: US
Unit of Measurement: Number


Promotes Work-Life Balance

Are work hours reasonable? According to our 2015 Survey, over 88% of Americans believed that reasonable hours on the job was an important part of measuring JUST worker treatment, including offering flexible work hours and having a culture that respected employees’ work-life balance needs.

Crowd-Sourced Work-Life Balance

Description: Crowd-sourced average rating of a company’s work-life balance measured on a five-point scale by current and former employees of each company.

Data Source(s): Glassdoor
Metric Type: Crowd-sourced
Geography: US
Unit of Measurement: Score (0-5)


Commitment to Work-Life Balance

Description: Commitment to work-life balance, comprising assessments of whether the company:

  1. states that it provides flexible working hours or working hours that promote a work-life balance; and
  2. states that it provides day care services for its employees.

Each of these two data points awarded a value of 5 if TRUE and summed.

Data Source(s): ASSET4
Metric Type: Management
Geography: US
Unit of Measurement: Score (0-10)


Provides Education & Training

Does the company support professional development? According to our 2015 survey, 92% of Americans believed that employee education & training programs were important to measure JUST worker treatment.

Commitment to Education & Training

Description: Commitment to education and training, comprising assessments of whether the company:

  1. has a policy to support the career development of its employees; and
  2. has a policy to improve the skills training of its employees.

Each of these two data points awarded a value of 5 if TRUE and summed.

Data Source(s): ASSET4
Metric Type: Management
Geography: US
Unit of Measurement: Score (0-10)


Education & Training Practices

Description: An assessment of the strength, breadth and scope of the company’s training and professional development programs, including support for degree programs and leadership training/skills development, based on company disclosures on their HR policies and programs.
Data Source(s): MSCI
Metric Type: Management
Geography: US
Unit of Measurement: Score (0-10)


Does Not Discriminate in Hiring, Firing, & Promotion Practices

Does the company participate in discriminatory practices? According to our 2015 Survey, 92% of Americans identified non-discriminatory hiring & promotion as important in measuring JUST worker treatment.

Commitment to Anti-Discrimination

Description: Commitment to anti-discrimination, comprising assessments of whether the company:

  1. has a policy to drive diversity and equal opportunity; and
  2. has set targets or objectives to be achieved on diversity and equal opportunity.

Each of these two data points awarded a value of 5 if TRUE and summed.

Data Source(s): ASSET4
Metric Type: Management
Geography: US
Unit of Measurement: Score (0-10)


Handles Grievances and Layoffs Fairly

Does the company treat workers fairly in situations such as layoffs or when employees file complaints? According to our 2015 Survey, over 83% of Americans believed that the way an employer handles firings or layoffs, claims of harassment, and whistleblowers was important to measuring JUST worker treatment.

Worker Grievance Fines and Violations

Description: Fines over the past three years from the Justice Department’s Civil Rights Division.

Data Source(s): Good Jobs First Violation Tracker
Metric Type: Fine
Geography: US
Unit of Measurement: US Dollars


Respects Workers

Does the company foster a culture of respect and appreciation in its workforce? According to our 2015 survey, 78% or more of respondents selected topics related to workplace respect in defining JUST worker treatment.

Commitment to Employee Respect

Description: An assessment of the strength of the company’s initiatives to monitor employee satisfaction, including the presence, scope, and frequency of employee engagement surveys and commitment to quantifiable targets, based on company disclosures on their HR policies and programs.

Data Source(s): MSCI
Metric Type: Management
Geography: US
Unit of Measurement: Score (0-10)