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Customers

September 17, 2020  |  JUST Capital

Chart of the Week: Companies That Focus on Their Customers Outperform Their Peers During The Recovery

Companies that support customers by producing non-harmful and quality products, emphasizing privacy, using fair pricing, offering equal treatment, and more, outperform their competitors by 20.7% .

September 14, 2020  |  JUST Capital

Introducing the Imperative 21 Campaign to RESET Capitalism

On September 13th, 2020, JUST Capital joined with Imperative 21 coalition partners including B Lab, The B Team, CECP, and Conscious Capitalism, to call for a RESET of our economic system toward and create a more just and equitable form of capitalism.

August 18, 2020  |  JUST Capital

How Business Roundtable Companies Have Responded to Six Critical Stakeholder Issues During the COVID-19 Pandemic

We analyze how the BRT purpose statement signatories measure up to Americans’ expectations, and compare to other Russell 1000 companies.

August 14, 2020  |  JUST Capital

The COVID-19 Corporate Response Tracker: How America’s Largest Employers Are Treating Stakeholders Amid the Coronavirus Crisis

Many companies have already stepped up to support their workers, customers, and local communities – here’s what they’re doing.

June 11, 2020  |  JUST Capital

Explore the Differences in Disclosure Across the 300 Companies in Our COVID-19 Corporate Response Tracker

Comparing disclosure rates between the original 100 largest and the newly added next 200 largest U.S. employers in our Tracker.

May 6, 2020  |  JUST Capital

JUST Chart of the Week: Companies That Prioritize the “S” in ESG Do Right by All Their Stakeholders

Customers and workers comprise the “S” of ESG, and it has never been more important than it is today that we see this “S” take center stage.

April 29, 2020  |  JUST Capital

JUST Chart of the Week: Companies Prioritizing Workers and Customers in Coronavirus Crisis Are Outperforming Peers

A look at how companies that prioritize their workers and customers perform in the market during the coronavirus crisis.

April 23, 2020  |  JUST Capital

Policy Changes: How Corporations Have Evolved Their Responses to Coronavirus Over The Last Month

Since we’ve been tracking corporate responses to coronavirus, companies have continued to alter their policies over time. Here’s what’s changed.

March 26, 2020  |  JUST Capital

Just Principles to Help Guide Corporate America During the Coronavirus Crisis

In these trying times, as business leaders are struggling to understand what is “just,” we’ve created the following guiding principles.

Customer satisfaction compass business target goal direction

February 18, 2020  |  JUST Capital

5 Ways Your Company Can Take Better Care of Customers

Many executives may overlook some of the most fundamental aspects of what really drives customer satisfaction. Here’s how to make sure you’re not one of them.

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