Customers, along with the products and services companies offer them, are essential to just business, according to the public. Americans believe companies should prioritize customer privacy and transparent communication, offer products that benefit society, and provide a positive customer experience.
A company's Customer score is determined by factors including ensuring data privacy, creating beneficial products, communicating transparently with customers and more.
Communicates transparently
Is transparent in communications with customers about its products, services, and operations.
